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Customer Support

Business Development

Monday - Friday 10am-5pm [UTC+2:00]

Reply up to 1 business day 

Live Chat

Monday - Friday 10am-5pm [UTC+2:00]


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Payment options:

The following payment methods are accepted on our website:

  • Credit Card (VISA, MasterCard, American Express, Discover)

  • Paypal (Requires a Paypal account)

For your security, please enter your billing information exactly as it is displayed on your credit card statement. Orders with incorrect information are subject to cancellation.

Payment options

Cancel or change an order

We make every attempt to expedite the processing of your order right away, therefore cancellations may not be available if your package is already shipped. If you would like to cancel an order that has already been shipped, please review our return policy and take steps to proceed with a return

Cancel or change an order


We are excited that you made your purchase with us, and we are dedicated to getting your ordered items to you as soon as possible.

We currently offer the following shipping options:

  1. Standard Ground Shipping (8-14 business days on average)

  2. Expedited Shipping (2-7 business days on average)


Note: Pricing is subject to change for shipping methods at any time due to changes in the market rate of shipping. We are not responsible for change sin shipping rates from our shipping providers

Tracking Your Order

Once an order has been processed for shipment, your tracking number will be available in an email you will receive after purchasing .

Returns and exchanges

Returns, Cancels and exchanges

Refund Policy


In case you wish to return or to replace an item, you can easily do it. Simply send the item back (14 days within the item received) with it's original package. Please attach a reason for your refund request in order to help our feedback system to provide a better service in the future. The refund will be done at the moment of the cancellation or up to 7 business days.

The refund will take place according to your initial payment details.

How soon will I get my refund?
Once your items are inspected by the store, you'll get your refund typically within 5-10 business *

What items are non-refundable?

Items marked as final sale.
Free gifts or promotional items with retail value.

How soon will I get my refund?

Please allow 5-10 business days for your refund to reflect

Wholesale information

Interested in joining our distribution network?

would like to give gifts to your employees or customers?

contact us about wholesale information or OEM printing your logo on products. Please fill out the form below with as much information as you can provide and a dedicated account representative will contact you as soon as possible.

eNovi world ,map

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Copyright Patents and Trademarks

eNovi's work method creates innovation, solutions, benefits and unique designs. We see in this innovation an upper value and we work aggressively and professionally to keep our business assets such as: patents, samples, registered designs, trademarks and copyrights, creative rights, etc. in the U.S.A, Europe, Asia and the rest of the world. We treat our innovation and design ability very seriously and expect the same from our partners.   


We at eNovi keep a very close watch on all our patents, samples, registered designs, trademarks, copyrights and creative rights. Should they be violated, we act immediately to obtain Court Orders, sue against direct and indirect damages, court expenses and direct and indirect costs. We work together with the leading litigation offices in Israel and abroad. We have available enforcement methods, observations, and exposure in every trading channel (manufacture, import/export, distribution and marketing).

Copyright Patents and Trademarks
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